This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Career Opportunities:
- Accounts Clerk
- General Clerk
- Junior Personal Assistant
- Office Assistant
- Receptionist
- Theory and some assessments delivered online (requiring reasonable computer skills, internet access, email access and research skills)
- AIFL may offer this qualification in a blended learning mode in selected locations, depending on student numbers
- Trainer and IT support is available throughout your period of enrolment Australian Apprenticeships can provide a pathway to a career change for people looking to reenter the workforce and for people who are currently working. Australian Apprenticeships combine work with training in a national recognised qualification.
- Recognition of Prior Learning and Credit Transfers will be offered to all students, as part of the Pre-Training Review Process
- Prior to enrolment all applicants will be required to complete a literacy, reading and numeracy assessment to assist with determining eligibility and to identify learning support needs.
- Students of all abilities are encouraged to apply at any time of the year
- This program is offered over 51 weeks (Those eligible for Skills First funding hours are approx: 550 hrs)
- Work placement hours required: 80 hours
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBINM301 Organise workplace information
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Design and produce spreadsheets
BSBITU306 Design and produce business documents
BSBPRO301 Recommend products and services
BSBWOR301 Organise personal work priorities and development
BSBWRT301 Write simple documents
THIS IS NOT A FUNDED COURSE
The student tuition fees as published are subject to change given individual circumstances at enrolment
Fees and Skills First Funding are current at time of issue and are subject to change
Fees and refunds will be inline with the AIFL Fees and Refunds Policy and Procedure
AIFL will endeavour to help find students placement, however placement provision is not guaranteed. Students
are expected to be proactive in finding their own placement
This is not a funded course
* Enrolment fees excludes GST
